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DIGITAL INFRASTRUCTURE & SUPPORT SPECIALIST (SHIFT NUIT)-réf:R2512_DIGIT - Antananarivo 

17/12/2025 |  QDATA (a VCLS Company) |  Contrat Plein temps |  Date limite de candidature : 31 Décembre 2025 |  Antananarivo 
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Voisin Consulting Life Sciences (VCLS) is specialized in consulting services to innovative life sciences companies: biotechnology, medtech and pharmaceutical companies. VCLS supports its clients throughout product development from the design of global development plans and regulatory strategies to their implementation and submissions to regulatory agencies and payers. Its expertise encompasses the full spectrum of health products: drugs, biologics, cell and tissue therapies, medical devices/ digital, in-vitro diagnostics/CDx, combination products, as well as nutraceuticals and cosmeceuticals.

- Providing support (L1/L2) to end-users when needed it includes but not limited to onboarding, training, on-site support, off-site support and ticket management.
- Diagnose and resolve technical issues on desktops, mobile devices, and enterprise applications.
- Proactively monitor, troubleshoot, and resolve IT infrastructure issues to ensure system uptime and performance.
- Analyzing and launching any improvement project.
- Collaborate with cross-functional teams (network, security, development) to resolve complex technical issues and improve systems.
- Perform regular maintenance tasks such as patch management, software upgrades, and configuration backups.
- Perform routine administration tasks, including user management, license assignments, group policies, and security configurations.
- Ensure optimal performance and security by regularly monitoring and analyzing system logs, performance metrics, and security alerts.
- Maintain accurate documentation for IT systems, procedures, troubleshooting guides, and configurations.

This mission’s list is not exhaustive and can evolve

- Bachelor/Master IT
- Proven experience (3-10 years) in an IT support role with significant experience in Azure and Office 365 environments.
- Strong knowledge of Teams, SharePoint Online, Exchange Online
- Familiarity with Azure environment
- Knowledge of information security frameworks and best practices for cloud environments.
- PERFECTLY OPERATIONAL LEVEL IN ENGLISH.

Référence

R2512_DIGIT
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Commercial / Vente Date limite : 17 12 2025

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