Emploi - Recrutement Head of Performance Engineering a Antananarivo/Madagascar, secteur Ingénierie / industrie / BTP

Head of Performance Engineering - Antananarivo

19/07/2022 | Helios Towers - Madagascar | Contrat CDI | Antananarivo

Helios Towers is a leading independent telecommunications infrastructure company, having established one of the most extensive tower portfolios across Africa. It builds, owns and operates telecom passive infrastructure, providing services to mobile network operators. Helios Towers currently operates in 8 markets in Africa and has recently signed agreements to enter 2 new markets in Africa and Oman in the Middle East.

The Head of Performance will be responsible for driving the Performance of our sites through the optimisation of the site engineering and management of the Network Operating Centres. The function will drive Opex improvement and asset life to maximise return on investment through site monitoring, analysis, capability building, root cause analysis on failures and the creation of Site Work Orders to drive improvement activity onsite.
The role will report to the Managing Director and will be based in Antananarivo - Madagascar.

As Head of Performance you will be:

• Developing the NOC structure with clear R&R aimed at reconciling Fuel & Preventative Maintenance work order
• Correctiving Maintenance work orders, efficient access control and a function that uses Service Now as the tool to drive the business.
• Developing the NOC structure to drive Performance Analysis of the portfolio looking at Opex, Capex, HSE and PUT performance.
• Taking the Network Benchmark and analysing current performance to identify opportunities for improvement.
• Ensuring the connectivity of all sites in the portfolio to OSS alarms & RMS systems.
• Analysing the root cause on reasons for failure to communicate and appropriate actions to maximise connectivity (Incl. Spare part management - Spare cards, GSM supplier etc., NOC performance, O&M actions).
• Connecting all sites in the portfolio with either GSM or Backhaul so that data is available in central database.
• Securing all sites in the portfolio with electronic lock access control
• Establishing a Performance Pack to drive daily management action
• Leading the development of the Service Now Business tool to meet the continually developing needs of the business.

- Degree qualified in an engineering/ project management field
Black Belt Certification
- 10 years’ relevant experience
- Operational experience of working in Africa, operating in remote locations and managing remote teams.
- Must be conversant with, and be able to demonstrate, a proactive risk-based approach to EHS. Ideally, they have experience obtained through formal recognised training programmes and on the job supervision.
- Experience working in a large organisation/public listed organisation
- Attention to detail, Culture and change champion
- Analytical thinking, Results orientated
- Planning and organising, Complex problem solving

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Head of Performance Engineering - Antananarivo

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