
- Daily Monitoring: Check the status of samples and orders each day, and provide timely updates to the merchandisers in Mauritius.
- Communication: Facilitate clear and prompt communication between the manufacturing team and head office merchandisers.
- Documentation: Maintain detailed records of all samples and orders, including timelines and quality checks.
- Reporting: Generate and share regular status reports with merchandisers.
- Issue Resolution: Identify and resolve any issues in production or delivery processes.
- Quality Assurance: Perform quality checks on samples and orders before dispatch.
- Merchandiser Interaction: Respond to inquiries from merchandisers and provide up-to-date order information.
- Process Review: Regularly review coordination processes and suggest improvements.
- Customer Service: Ensure merchandisers receive prompt and professional responses to their inquiries.
- Problem-Solving: Address any delays or issues in production, and communicate effective solutions.
- Inventory Management: Monitor inventory levels and coordinate with the manufacturing team to ensure sufficient stock for sample production.
- Shipping Coordination: Arrange and oversee the shipping of samples and orders to guarantee on-time delivery.
- Scheduling: Coordinate production schedules to meet deadlines and manage workloads efficiently.
- Supplier Liaison: Communicate with Mauritius to ensure timely delivery of materials required for sample production.
- Cost Management: Monitor and manage costs related to sample production and shipping.
- Feedback Collection: Gather feedback from merchandisers and customers to enhance processes and product quality.