Période
Poste / Description
Depuis Déc 2021 -
FREELANCER
- Translator (English - French and reverse)
- Transcriber (English - French and reverse)
Janv 2021 - Nov 2021
WEBHELP, Tamatave (customer service)
- Incoming Call (Anglophone and Francophone Projects)
- Arranging appointment
- Regularisation of unpaid invoices
Janv 2017 - Déc 2021
INSPIRATION - MADAGASCAR (Transport and logistics)
- Customer Service
- Following orders abroad.
- Monitoring and quality control of delivery and customer’s satisfaction
- Inventory management
- Customer Relationship Management
- Administration Tasks:
Recruitment of sales people: doing assessment, checking personal data
Hiring and dismissal of workers
Integration of employees in Social Security
Tracking of expatriate documents
Janv 2015 - Déc 2016
MAGLOTT (Transport and logistics) - MADAGASCAR – CHINA especially to Guangzhou, Foshan, Yiwu
- Guiding, translating, helping customers for their purchases
- Checking goods and making the packing lists
- Loading the goods
- Picking up customers from airport to hotel
- Prospecting
Déc 2011 - Déc 2014
FA ENTREPRISE – MADAGASCAR (Manageress)
- Conduct pre and post service meetings (briefing and debriefing)
- Application and enforcement of health and safety standards and rules
- Identification of malfunctions and implementation of corrective actions
- Organization of team work
- Staff Recruitment
- Collection of Training Requirements
- Product presentation, valuation
- Invoice Setup
- Cash Management
Mars 2009 - Déc 2011
SMART CARGO – MADAGASCAR (Transport and logistics)
- Customer Service
- Handling customer’s orders and following it till reception
- Monitoring and quality control of delivery and customer’s satisfaction
- Inventory management
- Customer Relationship Management
- Translator (English – Malagasy and reverse)
Août 1999 - Sept 2000
TOPFLIGHT SCHOOL
English teacher from Level I to Level III.
Fév 1995 - Déc 1997
THAI-AFRO-GEMS (Fort-Dauphin & Tuléar)
- Secretary and translator (English – Malagasy and reverse)
- Booking hotel for expatriate
- Handling documents of expatriate like Visa and Work permit: to Ministry of Interior and Ministry of Public Service.