Formateur responsable programme et e-learning

Créer des contenus de formation, dispenser les formations, établir le rapport de formations avec les recommandations nécessaires, pour toutes les sociétés membres du groupe. Gérer le projet e-learning, mise en place et gestion du contenu.

Training Effectiveness Consultant, Airtel Madagascar /Centum Learning

Role Capability Index: Comprehensive listing of competencies and standards required for various roles in the telecom domain (Sales & Distribution, Marketing, Enterprise SMB, M-Commerce , Customer Service)
Conduct Development Centers and publish Capability Index: Measure existing people capability and linking this to performance parameters to identify development needs that could impact business KPIs
Sales & Service Capability Index: as an ROI tool for investments made in the development of the team
Virtual Corporate University Framework: to build people capability over medium & long term. It includes a strong & robust certification mechanism at different levels: Practitioner, Expert, Coach, Trainer & Champion
Develop channel partner employees to increase productivity levels
Establishing Centers of Excellence (CoE) for benchmarking best practices, standards and norms as well as showcasing success stories.
Enhance showroom training solutions by increasing "sales through service"
Create Products/ Processes/ Skills Solutions for telecom enterprise teams